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Technical Support

HPS is committed to providing you with several ways to get the technical support you need:

Frequently Asked Questions

Answers the most common technical support questions you may be asking.


Get the help you need when striving to troubleshoot the operation of an HPS product

Installation Manuals

View the latest HPS Manuals to assist you with the proper installation of our products.

Instruction Sheets

View HPS Instruction Sheets that cover wiring, accessories, fuse kits, fuse block adapter kits, wall mounting kits, drip plate kits, gasket kits. Some instructions sheets include instructions in Francais and Espanol.


HPS offers interactive webinars on a variety of solutions and they can also be customized to your specific needs.  Professional Development Hour (PDH) and Continuing Education Unit (CEU) credits may also be available.  A complete list of available topics can be found here.  To schedule a webinar with HPS, please contact us.

***Upcoming Webinar***

Simple Application Rules for Applying Line Reactors with Variable Frequency Drives

This webinar will review simple and easily applied criteria used to select line reactors for use on the line and load sides of Variable Frequency Drives. VFD's are an important device in many critical commercial and industrial applications. Line reactors are a economical tool which can both protect your investment in the VFD and motor and maintain critical processes. In addition, line reactors can mitigate the power quality system effects which occur due to the current harmonics which the VFD creates. Proper selection of the line reactor will best protect your investments from damage and processes from interruption.  Register Now

After registering, you will receive a confirmation email containing information about joining the webinar.

Can’t find the answer to your question?

Please fill out this form and we will have one of our inside sales representatives contact you.

1-888-798-8882 (Canada)
1-866-705-4684 (U.S.A)

Or locate a Sales Partner near you.


HPS shall not have any responsibility or liability to the recipient or any other party for any incompleteness or inaccuracy of the information contained within the Technical Support area of our website (including Troubleshooting Guide & FAQ).  Our Technical Support area contains information which is targeted to a wide range of audiences and could contain product details or information otherwise not accessible or valid in your Country.  If you find information which you believe is incorrect, or have further information which you believe would be helpful, we encourage you to contact us directly.